[MOON BYUL] Important Notice About the Delivery of Moon Byul 1st Ontact Live MD |
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Date : 2020.06.23
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![]() Hello, this is Bizent. This information is for customers who ordered the Moon Byul 1st Ontact Live MD and/or want to change the recipient's information. You must change the recipient's information via e-mail until June 29th at 11 AM (KST); any further request after the deadline will be automatically denied due to the delivery schedule; the delivery will be initiated within the Second week of July. - The products have been delayed in the current manufacturing and shipping process, and we are working hard to ship them as soon as possible. Each product has a different production schedule, causing a change/delay in the delivery schedule. Those items were produced after the pre-order; there is no sold-out situation in this period; an additional announcement about the regular order will be notified soon. And Important Notice about the "Ontact Card" . If you cannot find "Ontact Card" in the photobook, we will re-send the card after checking the wrapping status. The card should be on the backside of the photobook. - Send us [a photo of the UNWRAPPED photobook] and [order number] via 1:1 contact or e-mail to apply for re-sending the card. - DO NOT UNWRAP THE PHOTOBOOK BEFORE THE REQUEST. We might refuse your request if there is any damage to the wrapping. - Please keep your card; it will be used for checking the prizewinner of the event. Thank you. |
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