Hello. This is Bizent.

[MAMAMOO] WORLD TOUR <MY CON> - SEOUL MD sales schedule guide.

* Pre-Order Period : November 07, 2022 @ 5PM(KST) ~ November 21, 2022 @ 11AM(KST)

* Delivery Period: Delivery starts at the end of January 2023 sequentially (Shipping preparation starts: packaging, entering invoice number)

- A detailed schedule will be noticed later on the Bizent website.

- Excessive order may cause the delay of the delivery.

*Ordering and Shipping Guidance

- The details of the information will be changed after the pre-order period.

- For the safe delivery, you are allowed to buy up to 6 (six) products per order (You can place an order repeatedly) However ALL PAKAGE, WINDBREAKER, BUCKET HAT are allowed to buy up to 2 (two) / PHOTO BOOK are allowed to buy up to 3 (three)/ BADGE are allowed to buy up to 10 (ten)

- There is no "sold-out" during the period since all products will be produced after the order.

- [MAMAMOO] WORLD TOUR <MY CON> - SEOUL MD [PRE-ORDER] can be wrapped at once; you cannot combine the regular MD with the pre-ordered MD.

- Once customer receives Pre-ordered MD, only defective MD can be exchanged

- You cannot pack other products with pre-ordered products together.

*Recipient Information Modification Guide

- Period for Modifying Receiver’s Information : November 07, 2022 @ 5PM(KST) ~ until further noticed date

- The Modifying Receiver’s Information will be processed during the pre-order period. Contact us via e-mail with your [Name/Order No./Change Address]

- The term “Preparing for the delivery” means that your products are being packed and

the delivery information is being released. If you try to change information after the period, every process will be canceled.

*Cancellation Guidance

- Cancellation Period: November 07, 2022 @ 5PM(KST) ~ November 21, 2022 @ 11AM(KST)

- Please check that you cannot cancel the order after the period. Contact us via E-mail with [your name/order number]

* Bizent event guide.

- Customers who purchase [[MAMAMOO] WORLD TOUR <MY CON> - SEOUL ALL PACKAGE] during the pre-order period will receive "1 Set of MAMAMOO Photocard (4ea)."

> [[MAMAMOO] WORLD TOUR <MY CON> - SEOUL ALL PACKAGE] is a time-limited item. It can only be purchased during the pre-order period.

- Among the customers who purchased [[MAMAMOO] WORLD TOUR <MY CON> - SEOUL MD] during the pre-order period, ten lucky customers will receive "Autographed VOICE CD” through a random raffle.

> "Autographed VOICE CD” is "an extra giveaway" product besides the purchased merchandise.

> Autographed place may change.

Thank you.