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Q. Is it possible to edit recipient information after delivery?...
|
- Q
- Is it possible to edit recipient information after delivery?...
- A
-
Impossible. When the parcel is sent, you
must check with the shipping company directly by tracking the invoice number.
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Q. How do I change the options or quantity of a product?
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- Q
- How do I change the options or quantity of a product?
- A
- After
placing an order, it is not possible to change options or quantity. To change
the order, there is a way to cancel the order and re-order. If you write [order
number] together and leave it to bizent@rbbridge.com, we will help you with
cancellation after confirmation. However, in the case of reservation products,
the cancellation date is fixed, so please check the My Page of the product for
details.
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Q. What are the conditions for pre-purchase events?
|
- Q
- What are the conditions for pre-purchase events?
- A
-
During
the pre-purchase event period, the event is applied when the order status on My
Page is set to [Product Preparation].
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